TERMS & Conditions
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A non-refundable security deposit of $50 is collected at the time of booking and will be credited towards the final amount of your cleaning. If you need to reschedule your appointment, please do so at least 72 hours (three days) prior to your appointment time, or you will need to pay an additional deposit. Cleanings canceled within 72 hours (three days) of service will be charged the full price of the cleaning.
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Price estimates are sent via email prior to you booking your first cleaning. This estimate may increase if the condition or size of the location differs from what you indicated.
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If it’s been over 6 months since your last cleaning with us, please fill out the ‘’ New customer form ‘’ again to confirm the price before the service is provided.
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The estimate is valid only for the cleaning type you specified in the New Customer Form. If you book a different type of cleaning, the price will increase.
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Clients with recurring cleanings (weekly, biweekly, every three weeks, and monthly) receive a discounted rate. To maintain this discount, clients must book their appointments within the specified time ranges. If they fail to do so, the price will be based on the current rate at the time of booking, which may be higher.
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Please allow 10-20 minutes after the scheduled start time for us to park and unload our supplies.
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Please refrain from having napping babies or work meetings while your cleaning is scheduled, since our vacuums can be loud and we need access to all areas of the home unless those areas aren’t included in the cleaning price.
The estimated end time is approximate and may vary based on the specific requirements of your cleaning.
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If we are not granted access to your home within 20 minutes of our arrival, we will need to leave, and you will be charged the full cleaning fee.
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When we arrive, please have paper towels, trash bags, step stool/ladder available and the place tidy for us. Any time spent tidying or organizing will result in an additional fee.
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If there are hard-to-reach spaces that require a step stool or ladder for cleaning, we ask that you provide one for us as we do not bring these to cleanings. Our cleaning crew will not be able to use anything that isn’t a safe, properly working step ladder to clean hard-to-reach spaces.
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Please move any furniture you’d like us to clean around/behind. We do not want to risk any scratched floors or damaged items.
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Fabi’s Cleaning Services LLC isn’t responsible for any damages in the house that may occur AFTER the cleaning is completed and the cleaning crew has left the location.
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We want to leave your home, and all items in it, better than we found it. Therefore, we only ever use bleach in bathrooms to avoid bleach stains.
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Changes to cleanings won’t be allowed the day of ( i.e. add add-ons, or changing from deep to regular, etc.)
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If you are present at the time of your cleaning, we kindly ask that you stay out of the way as much as possible so the cleaning crew can properly do their job in a timely manner, as we have other appointments to get to.
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If you are present at the time the cleaning is completed, we kindly ask that you inspect the location to make sure everything is to your liking.
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At Fabi’s Cleaning, we leave your trash at your home. After cleaning, we leave it neatly and secured on the kitchen floor unless given specific written instructions prior to the cleaning.
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We do not clean unfinished basements.
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All the products used in homes and businesses are safe for humans and pets.
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Final payment will be charged to the credit card used for your deposit upon completion of the service. If you prefer to pay in cash, please settle the full amount at the end of your appointment. No other payment methods are accepted.
Tips are always welcome, but not mandatory. Please note that we can only accept cash tips.
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If you have any questions or concerns about your cleaning, please email us at info@fabiscleaningservicesllc.com within 24 hours after your cleaning is completed, and we will respond as soon as possible.
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If you are not satisfied with the service provided, we will gladly return and address any issues at a convenient time for you. However, we cannot offer refunds after the cleaning is complete.
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If recurring clients wish to cancel their services (this applies for weekly, bi weekly, every three weeks and monthly) a two week written notice via info@fabiscleaningservicesllc.com is required. Failure to do so, will result in a payment of your last service.
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All communication must be done via email. Please reach out to us at info@fabiscleaningservicesllc.com Please refrain from texting the cleaning crew or the owner. All messages will be responded to within 24 hours.
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The time of the cleaning is just an estimate; it can be more or it can be less. Prices aren’t based on time. The price can increase depending on the condition of the property.
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• $50 non-refundable deposit at time of booking.
• 72-hour cancellation policy.
• Final payment: charged to card unless paid in cash.
• Only cash tips are accepted.
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Please remember to be KIND and support small businesses. THANK YOU!