Once you submit your New Customer Form, you will receive an email from us within 24 hours with your cleaning estimate as well as booking instructions.

Para agregar una nueva pregunta frecuente siga estos pasos:

1. Administre las preguntas frecuentes desde el panel de control de su sitio o en el Editor

2. Agregar una nueva pregunta y respuesta

3. Asigna tus preguntas frecuentes a una categoría

4. Guardar y publicar.

Siempre puedes volver y editar tus preguntas frecuentes.

Yes, there is a $10 fee per every 24 hours after your cleaning is completed if we are unable to charge your card on file or if you don’t take care of your invoice after cleaning is completed. (we will send and invoice if we don’t have your card on file)

Fabi’s Cleaning Services is available for cleanings Monday – Friday between 8 AM and 5 PM. We are not available for weekend cleanings.

For questions, please email us at info@fabiscleaningservicesllc.com. Please be aware that it may take us up to 24 business hours to respond.

No, if you wish we can book those for you so you don’t have to schedule and pay the deposit each time.

Yes! We are licensed and insured.

All deposits are paid via credit or debit card at the time of booking. The reminder of your cleaning is charged to this card after the completion of your cleaning. If you would like to pay the remainder of your balance in cash, please let us know via email prior to your cleaning.

We only accept tips in cash.

You can let the cleaning crew in or you can leave a key or code if you will not be home during the cleaning.

If access isn't granted within 20 minutes of the crew's arrival, they will leave, and you will be charged the full cleaning fee.

No, since we already booked the time to complete all the task you requested for your service and we need to charge full price for it.

You are more then welcome to stay on site but it is not required.

Our cleaning crew will bag all trash using provided trash bags. Our cleaning crew does not dispose of trash.

There will be 2-3 cleaners in your cleaning crew.

We do our best to always send the same cleaning crew to your location.

We chance our vacuum filters weekly and we clean then after each cleaning, we walk with an empty and clean vacuum into each job.

We use the O cedar mop and we use a freshly washed mop on each cleaning location. We use bleach and detergent to wash them and we do this daily.

Yes we can, we just need to know ahead of time. At least 24 hours prior to cleaning.

Yes! Your pets are welcome to stay on site during your cleaning and we always use pet-friendly cleaning products.

Yes, the estimate is valid only for the cleaning type you specify in the New Customer Form. Booking a different cleaning type or providing inaccurate details can result in a price increase.

Price can only increase, it won’t decrease if cleaners are able to complete the cleaning in less time that what was estimated on the booking system.

Puedes editar el título desde la pestaña "Configuración" de las preguntas frecuentes en el Editor. Para eliminarlo de tu aplicación móvil, ve a la pestaña "Sitio y aplicación" en la aplicación del propietario y personalízalo.

Clients with recurring cleanings (weekly, biweekly, every three weeks, and monthly) receive a discounted rate. To maintain this discount, clients must book their appointments within the specified time ranges. If they fail to do so, the price will be based on the current rate at the time of booking, which may be higher.

Yes, clients with recurring cleanings (weekly, biweekly, monthly, or every 6 weeks) get a discounted rate. To maintain the discount, appointments must stay within the specified time ranges. Failing to do so may result in higher rates.

Please allow 10-20 minutes after the scheduled start time for us to park and unload our supplies.

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Please refrain from having napping babies or work meetings while your cleaning is scheduled, since our vacuums can be loud and we need access to all areas of the home unless those areas aren’t included in the cleaning price.

The estimated end time is approximate and may vary based on the specific requirements of your cleaning.

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If we are not granted access to your home within 20 minutes of our arrival, we will need to leave, and you will be charged the full cleaning fee.

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When we arrive, please have paper towels and trash bags available and the place tidy for us. Any time spent tidying or organizing will result in an additional fee.

We require 3 Days (72 Hours) notice for you to reschedule or cancel a cleaning without paying additional fees. Please note that cleanings canceled within 72 hours will be charged the full price of the cleaning.

• $50 non-refundable deposit at time of booking.

• 72-hour cancellation policy.

• Final payment: charged to card unless paid in cash.

• Only cash tips are accepted.

Final payment will be charged to the credit card used for your deposit upon completion of the service. If you prefer to pay in cash, please settle the full amount at the end of your appointment. No other payment methods are accepted.

The time of the cleaning is just an estimate; it can be more or it can be less, and we don’t charge based on time. The price can change depending on the condition/cleaning, but it doesn’t mean a cleaning will be cheaper than quoted if the cleaning crew takes less time cleaning than what was quoted.

Tips are always welcome, but not mandatory. Please note that we can only accept cash tips.

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If you have any questions or concerns about your cleaning, please email us at info@fabiscleaningservicesllc.comwithin 24 hours after your cleaning is completed, and we will respond as soon as possible.

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If you are not satisfied with the service provided, we will gladly return and address any issues at a convenient time for you. However, we cannot offer refunds after the cleaning is complete.

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Please remember to be KIND and support small businesses. THANK YOU!

Please have your cleaning location as tidy and organized as possible. If we spend more than 5 minutes per area picking up items from the floor or rearranging items on counters, an additional fee will be added to your final cleaning price.

If there are hard-to-reach spaces that require a step stool or ladder for cleaning, we ask that you provide one for us as we do not bring these to cleanings. Our cleaning crew will not be able to use anything that isn’t a safe, properly working step ladder to clean hard-to-reach spaces.

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Please move any furniture you’d like us to clean around/behind. We do not want to risk any scratched floors or damaged items.

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Fabi’s Cleaning Services LLC isn’t responsible for any damages in the house that may occur AFTER the cleaning is completed and the cleaning crew has left the location.

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We want to leave your home, and all items in it, better than we found it. Therefore, we only ever use bleach in bathrooms to avoid bleach stains.

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If you are present at the time of your cleaning, we kindly ask that you stay out of the way as much as possible so the cleaning crew can properly do their job in a timely manner, as we have other appointments to get to.

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If you are present at the time the cleaning is completed, we kindly ask that you inspect the location to make sure everything is to your liking.

Fabi's cleaning services provides all supplies except for paper towels, trash bags, and ladders or stepping stools. All cleaning supplies provided are non-toxic and safe for both humans and pets.

Can I provide my own supplies? Of course! Please let us know prior to your cleaning if there are specific supplies you would like us to use.

Yes, we do! Our organization and decluttering services include:

• Removing all items from drawers, cabinets, or closets to be organized.

• Cleaning the area thoroughly.

• Sorting and organizing items by categories.

• Returning items in a neat, logical, and visually pleasing manner.

• Disposing of expired items and anything deemed trash.

Pricing varies based on the specifics of the service requested. Please note, these services must be scheduled in advance and cannot be added on the day of service.

Yes, we clean finished basements only. Must include it in your square footage and floors when filling out the form. We do not clean unfinished basements. If you are unsure if your basement qualifies, please send us photos to info@fabiscleaningservicesllc.com with subject Basement Quote.

A deep clean includes light fixtures, wiping down baseboards, wiping down doors, and doorknobs. A regular clean does not include those.

On a regular clean we remove the dust with the duster only. This would be more surface level cleaning. A deep clean includes a wet rag with multi-surface cleaner, applying force to remove dust and everything else that could be on your baseboards. This is a more sanitized option.

Trash must be left at your home or business. Trash collected during our visit is to be placed on the kitchen floor neatly and secured in a trash bag unless specified before cleaning date.